Manual Billing, Duplicate Accounts, and Costly Fees
The client was operating with two separate Stripe accounts, handling billing manually, and incurring high payment processing costs. They needed to migrate tens of thousands of transactions and thousands of customers into WooCommerce — while also changing payment providers. The challenge was compounded by incomplete Stripe exports, duplicate accounts, and the need to preserve transaction history.
Engineering a Custom Migration Process
Soulheart created a Python-based Extract, Transform, Load (ETL) process to import and normalize the data. Using the Stripe REST API, the team pulled missing transaction details and cached responses locally to accelerate processing.
When server limitations threatened to stretch data loading into 140+ hours, Soulheart pivoted: cloning the production site to local machines, loading data locally, and pushing the environment back to production. This approach reduced load time to just a few hours while maintaining data integrity.
From Chaos to Clarity in Subscription Management
The migration consolidated all customer and subscription data into WooCommerce, eliminating duplicate accounts and reducing payment processing costs. Customers gained a unified dashboard for managing subscriptions, while the client gained a scalable, centralized system for billing and customer management.
A Scalable, Cost-Efficient E-Commerce Platform
Soulheart delivered a streamlined billing ecosystem that reduced costs, minimized downtime, and provided the client with a single source of truth for customer and transaction data. With WooCommerce in place, the client now has a manageable, scalable solution that supports continued growth and customer satisfaction.
“Soulheart helped us overcome a massive technical challenge — merging multiple systems, preserving our data, and building a scalable solution in WooCommerce. Their creative approach and strong communication made the process smooth and successful.”
Confidential (E-Commerce Client)
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Future-Proofing the E-Commerce Experience
With WooCommerce as the foundation, the client is now positioned to scale subscriptions, explore advanced integrations, and continue reducing overhead. Soulheart remains a trusted partner to ensure the system stays optimized, secure, and ready for future growth.
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(2013-25©)
